Christmas Opening Hours

Christmas Day: Closed

Boxing Day: Closed

New Year’s Day: Closed

2nd January: Closed

Box Office

Monday – Saturday: 09.00 – 18.00hrs (later on performance evenings).

Sunday: Closed except on performance evening when we will open 1 hour before the performance.

You can book tickets online at any time here or call: 01475 723723

Call Us

on 01475 723 723. We will hold your tickets for collection or will post them to you for £1.

Online bookings are subject to £2.20 per transaction.

Group Bookings

1 free with every 10 tickets purchased (some restrictions apply – contact our box office). Group bookings over 10 can be held without full payment for up to two weeks after booking.

Groups may be eligible for discounts upon booking – please contact our Box Office for further information.

Concessions

Concession prices are available where advertised and apply to Senior Citizens (60+), Students, Children (16 and under) and those in receipt of benefits. Concessions must be claimed at time of purchase and proof of eligibility shown.

We have a free Access Requirement Register (ARR) in order to improve our service to our patrons with additional support needs or a disability. The information you provide for the Register will help us to find the best available seats for you quickly and easily and having this information on file will also save time when you book in future. Joining our Access Register will also make available our free ticket for assisting companions.

You can join the Access Requirement Register by filling in a form which is available from the Box Office or on our website here. 

Please note that our free Assisting Companion (essential carer) tickets will only be available to those on the Access Requirement Register, although it is not a requirement for you to join the Access Requirement Register in order to book tickets.

Please note Children (16 and under) must be accompanied by an adult.

Refunds

Once you have bought a ticket it is non-refundable, unless the performance is cancelled or rescheduled.

Parking

We have free parking at Custom House Quay and adjoining streets.